The Role of the Service Manager.Tony Baer joined the SOA Consortium on one of its working group conference calls this week to discuss his research on connections between ITIL and SOA.Both he and Beth Gold Bernstein have blogged about the call, Beth focusing on the broader topic of SOA and ITIL, and Tony talking about the topic of service ownership, as these topics were the meat of the conversation between Beth, Tony, and myself.Ive spent the past few years thinking about all things SOA, and recently, I completed the ITIL v.AMR.915-916.1367/preview.gif' alt='A Maturity Model Of Software As A Service Saas Architectures Requirements' title='A Maturity Model Of Software As A Service Saas Architectures Requirements' />
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